{"id":490390,"url":"\/privacy-policy\/","layout":"standard","version":"2025-11-14T16:13:20.000000Z","blocks":[{"id":4729759,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"html":{"id":117564021,"value":"<p><strong>Short version:<\/strong>\u00a0We only collect what we need to run Print Nova, help with your orders, keep things safe, improve our stuff, and (if you say yes) send you updates and deals. You\u2019re in control of most of it.<\/p><p>\u00a0<strong>Are you under 18?<\/strong><\/p><p>Please don\u2019t use our Services. If you already did, email us and we\u2019ll delete your info:\u00a0<a target=\"_blank\" href=\"mailto:privacy@print-nova.com\" rel=\"noreferrer noopener\"><strong><u>privacy@print\u2011nova.com<\/u><\/strong><u>.<\/u><\/a><\/p><hr \/><p><\/p><h3><strong>1) Who are\u00a0you to us?<\/strong><\/h3><p>\u00a0We wear different hats depending on how you use Print Nova:<\/p><ul><li><p><strong>You order for yourself \u2192 \u201cUser.\u201d<\/strong><\/p><\/li><\/ul><p>We run the service for you and make decisions about your data to do that.<\/p><ul><li><p><strong>You\u2019re a business using us to print and ship to your customers \u2192 \u201cMerchant.\u201d<\/strong><\/p><\/li><\/ul><p>We handle your business info normally. For your customers\u2019 info, we only use it to fulfill your orders (you\u2019re the one in charge of that data).<\/p><ul><li><p><strong>You\u2019re a Merchant\u2019s customer.<\/strong><\/p><\/li><\/ul><p>Your main contact is the\u00a0<strong>Merchant<\/strong>\u00a0you bought from. We process your info just to make and ship what you ordered for them.<\/p><hr \/><p><\/p><h3><strong>2) What info do we collect?<\/strong><\/h3><p>\u00a0Think \u201cbasic contact + order + how you use the site.\u201d<\/p><ul><li><p><strong>Contact stuff:<\/strong>\u00a0name, shipping\/mailing address, email, phone.<\/p><\/li><li><p><strong>Payment basics:<\/strong>\u00a0billing details and limited card digits (like first\/last few).<\/p><\/li><li><p><strong>What you do here:<\/strong>\u00a0pages you visit, clicks, IP address, device\/browser, cookies.<\/p><\/li><li><p><strong>Location (rough):<\/strong>\u00a0city\/region from your IP (not your exact address).<\/p><\/li><li><p><strong>What you buy or look at:<\/strong>\u00a0orders, items you considered, preferences.<\/p><\/li><li><p><strong>What you send us:<\/strong>\u00a0messages, reviews, pics, videos, survey answers.<\/p><\/li><li><p><strong>Support calls\/chats:<\/strong>\u00a0we may record these to improve support (where allowed).<\/p><\/li><li><p><strong>ID info (rare):<\/strong>\u00a0if you share a government ID for verification, we\u2019ll handle it carefully.<\/p><\/li><\/ul><p><\/p><hr \/><p><\/p><h3><strong>3) How do we get it?<\/strong><\/h3><ul><li><p><strong>You give it to us<\/strong>\u00a0(accounts, orders, forms, emails, chats, contests, jobs, newsletters).<\/p><\/li><li><p><strong>Tech collects it automatically<\/strong>\u00a0(cookies, pixels, and similar tools when you browse or open our emails).<\/p><\/li><li><p><strong>Social media<\/strong>\u00a0(if you interact with our posts or use their plug\u2011ins).<\/p><\/li><li><p><strong>Merchants and trusted partners<\/strong>\u00a0(e.g., payment, shipping, analytics, fraud prevention).<\/p><\/li><\/ul><p><\/p><hr \/><p><\/p><h3><strong>4) Why do we use it?<\/strong><\/h3><ul><li><p><strong>Run the service &amp; your orders.<\/strong><\/p><\/li><\/ul><p>Verify it\u2019s you, ship your stuff, fix problems, bill you, and answer questions.<\/p><ul><li><p><strong>Keep things safe.<\/strong><\/p><\/li><\/ul><p>Stop fraud, protect accounts, follow the law (including sanctions checks).<\/p><ul><li><p><strong>Make Print Nova better.<\/strong><\/p><\/li><\/ul><p>See what\u2019s working, what\u2019s not, and improve features and speed.<\/p><ul><li><p><strong>Personalize a bit.<\/strong><\/p><\/li><\/ul><p>Remember preferences and suggest things that fit you.<\/p><ul><li><p><strong>Talk to you.<\/strong><\/p><\/li><\/ul><p>Order updates, support replies, and\u2014if you opted in\u2014newsletters or deals.<\/p><ul><li><p><strong>Marketing\/ads (optional).<\/strong><\/p><\/li><\/ul><p>If you\u2019ve agreed, we may send promos or show you our ads. Some ad partners count as a \u201csale\u201d or \u201csharing\u201d under certain state laws\u2014you can opt out (see\u00a0<strong>Your choices<\/strong>\u00a0below).<\/p><hr \/><p><\/p><h3><strong>5) Who do we share it with?<\/strong><\/h3><p>\u00a0Only with people who help us run Print Nova or when you ask us to.<\/p><ul><li><p><strong>Companies that help us:<\/strong>\u00a0hosting, security, manufacturing\/printing, payment processing, email\/support tools, analytics\/ads.<\/p><\/li><li><p><strong>Merchants:<\/strong>\u00a0if you ordered through a Merchant, we share order info with them.<\/p><\/li><li><p><strong>Our related companies (affiliates):<\/strong>\u00a0to help operate the business.<\/p><\/li><li><p><strong>Law\/safety:<\/strong>\u00a0if we have to by law or to protect people\u2019s safety and rights.<\/p><\/li><li><p><strong>Business changes:<\/strong>\u00a0if we merge, get acquired, or similar.<\/p><\/li><li><p><strong>At your request:<\/strong>\u00a0e.g., sharing to your social account.<\/p><\/li><li><p><strong>De\u2011identified\/aggregated data:<\/strong>\u00a0stats that don\u2019t identify you.<\/p><\/li><\/ul><p><\/p><hr \/><p><\/p><h3><strong>6) How long do we keep it?<\/strong><\/h3><ul><li><p><strong>While you have an account<\/strong>\u00a0or as long as we need it to run the service, follow the law (like tax rules), prevent fraud, or handle disputes.<\/p><\/li><li><p><strong>No account?<\/strong>\u00a0We still keep what the law requires.<\/p><\/li><li><p><strong>Support recordings:<\/strong><\/p><ul><li><p>If you have an account: we keep them while your account exists.<\/p><\/li><li><p>No account: we delete within\u00a0<strong>12 months<\/strong>, unless we need them for a dispute.<\/p><\/li><\/ul><\/li><li><p>We may keep\u00a0<strong>anonymous stats<\/strong>\u00a0to understand how Print Nova is used.<\/p><\/li><\/ul><p><\/p><hr \/><p><\/p><h3><strong>7) Your choices (you\u2019re in control)<\/strong><\/h3><ul><li><p><strong>Account info:<\/strong>\u00a0view or edit in your account, or email\u00a0<a target=\"_blank\" href=\"mailto:privacy@print-nova.com\" rel=\"noreferrer noopener\"><strong><u>privacy@print\u2011nova.com<\/u><\/strong><\/a>.<\/p><\/li><li><p><strong>Emails:<\/strong>\u00a0unsubscribe anytime (link at the bottom). We\u2019ll still send order\/account messages.<\/p><\/li><li><p><strong>Cookies:<\/strong>\u00a0use your browser\/settings and see our Cookie Policy to control them.<\/p><\/li><li><p><strong>Do Not Track:<\/strong>\u00a0some browsers send DNT; we don\u2019t respond to it right now.<\/p><\/li><li><p><strong>Analytics:<\/strong>\u00a0you can opt out of Google Analytics in your browser (look up their opt\u2011out add\u2011on).<\/p><\/li><li><p><strong>Legal privacy rights (depends on where you live):<\/strong><\/p><\/li><\/ul><p>You may be able to\u00a0<strong>see<\/strong>\u00a0your data,\u00a0<strong>get a copy<\/strong>,\u00a0<strong>fix<\/strong>\u00a0it,\u00a0<strong>delete<\/strong>\u00a0it,\u00a0<strong>opt out<\/strong>\u00a0of \u201csale\u201d\/\u201csharing\u201d and targeted ads,\u00a0<strong>limit sensitive data<\/strong>, or\u00a0<strong>appeal<\/strong>\u00a0if we say no.<\/p><ul><li><p>You can also use\u00a0<strong>Global Privacy Control (GPC)<\/strong>\u00a0in your browser to help opt out of some web tracking.<\/p><\/li><li><p>If you\u2019re a\u00a0<strong>Merchant\u2019s customer<\/strong>, please contact the\u00a0<strong>Merchant<\/strong>\u00a0first.<\/p><\/li><\/ul><p>\u00a0To use your rights, email\u00a0<a target=\"_blank\" href=\"mailto:privacy@print-nova.com\" rel=\"noreferrer noopener\"><strong><u>privacy@print\u2011nova.com<\/u><\/strong><\/a>. We\u2019ll ask for enough info to confirm it\u2019s really you.<\/p><hr \/><p><\/p><h3><strong>8) How we protect your info<\/strong><\/h3><p>\u00a0We use reasonable security tools and practices. You can help by using a strong password, logging out on shared devices, and not sending sensitive stuff over email\/chat.<\/p><hr \/><p><\/p><h3><strong>9) Changes<\/strong><\/h3><p>\u00a0We\u2019ll update this page if we change how we handle data. Check back from time to time.<\/p><hr \/><p><\/p><h3><strong>10) Talk to us<\/strong><\/h3><p><strong>Email:<\/strong>\u00a0<a target=\"_blank\" href=\"mailto:privacy@print-nova.com\" rel=\"noreferrer noopener\"><strong><u>privacy@print\u2011nova.com<\/u><\/strong><\/a><\/p><p><strong>Mail:<\/strong>\u00a0Print Nova \u2014 Attn: Data Protection Officer<br \/><br \/>4137 Stadium Drive, Fort Worth, Texas 76133, USA<\/p><p>We use reasonable security tools and practices. You can help by using a strong password, logging out on shared devices, and not sending sensitive stuff over email\/chat.<\/p>"},"borderRadius":{"id":117564022,"value":"#{text.border.radius}"},"textColor":{"id":117564023,"value":"#{text.color}"},"backgroundColour":{"id":117564024,"value":"#0000"},"truncateHeight":{"id":117564025,"value":null},"padding":{"id":117564027,"value":"6"},"fullWidth":{"id":117564028,"value":"0"},"fullBackgroundColor":{"id":117564029,"value":"#{text.fullBackground.color}"},"published":{"id":117564030,"value":"1"},"conditions":{"id":117564031,"value":"[]"},"template":{"id":117687492,"value":"text"}}},{"id":4736300,"type":"html","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":117764625,"value":"<div style=\"margin: 40px 0 20px; text-align: center;\"><h1>Print Nova Privacy \u2014 Explained Like a Human<\/h1><\/div>"},"padding":{"id":117764627,"value":"6"},"fullWidth":{"id":117764628,"value":"1"},"fullBackgroundColor":{"id":117764629,"value":"#fff0"},"published":{"id":117764630,"value":"1"},"conditions":{"id":117764631,"value":"[]"},"template":{"id":117765021,"value":"html"}}}],"properties":{"title":{"id":117564007,"value":"Privacy Policy"},"isStorePage":{"id":117564008,"value":"1"},"ogImage":{"id":117564009,"value":"https:\/\/images.podos.io\/v9oenzpjiewwkji7cdmzfrwscqfpdzbszflccolbjth0mfqf.png.png?w=1200&h=auto"},"description":{"id":117764065,"value":"How we respect your Privacy"}},"labels":[],"published":1,"sitemap":1,"divisionId":407704,"edited":true,"keyPhraseCampaignId":null}